Job Details
  • Position: Sales Assistant
  • Type: Full-time
  • Location: Pickering, Ontario. (on-site)
Company Overview

BTNX Inc. (BTNX) is a biotechnology company and a world leader in rapid, point-of-care diagnostics. We specialize in innovation, research, development, and manufacturing of advanced in-vitro diagnostic (IVD) tests for laboratories, clinics, hospitals, and physician offices. Headquartered in Pickering, ON, BTNX’s core business operations are within Canada & USA, with international sales spanning dozens of countries around the globe. BTNX distributes its products under the Rapid Response® brand and is a certified Original Equipment Manufacturer (OEM) of rapid diagnostic tests.

Education and Qualifications
  • REQUIRED: High School Degree. Experience in customer service, sales, and/or administrative roles
  • PREFERRED: Bachelor’s degree in biology, Biochemistry, Biomedical Sciences, or related field
  • Strong organizational and planning skills
  • Excellent oral and written communication skills
Responsibilities
  • Assist Senior Sales Managers in their day-to-day operations such as scheduling, order placement, and managing relationships with clients
  • Organize online meetings and in-person visits for Senior Sales Managers
  • Provide general support to customer accounts
  • Document and prioritize tasks, in consultation with management
  • Receive, process, and verify the accuracy of orders from customers utilizing the organization’s internal systems and customer purchase orders
  • Communication with Senior Sales Managers for regular updates regarding project statuses
  • Initiate required action for response to customer service requests for order changes, including the maintenance of orders and communicating changes to the appropriate personnel/departments
  • Provide technical support to customers by identifying problems, researching answers, and guiding customers through corrective steps
  • Resolve problems, facilitate solutions, and enhance customer service offerings
  • Provide back-up support to coworkers in the performance of job duties required
  • Answers customer inquiries/communications as required
  • Become familiar with proposed new product; its function, purpose, and value to end-users
  • Must be able to oversee day-to-day customer experience for smooth operation of the organization
  • Perform other related duties assigned by management
Job Requirements
  • Strong organizational skills to manage multiple calendars and projects at one time
  • Polite and professional communication skills for phone, email and in-person communication
  • Ideal candidates can adapt easily to change, have the ability to think logically, be a problem solver, communicate effectively and professionally, and follow process documentation closely
  • Project management skills & business acumen
  • Strong analytical skills, being able to interpret business needs into actionable items
  • Very strong initiative
  • Excellent creativity & resourcefulness
  • Detail and results-oriented
  • Able to work independently and as a team to complete tasks within deadlines
  • High proficiency in MS Outlook and other MS Office programs
Application and Details

We are a company that values dedication, resourcefulness and results. We foster entrepreneurial spirit in all our talent. If this is something that speaks to you, please provide your CV and cover letter today to careers@btnx.com!

Job Details
  • Position: HR Manager
  • Function: Human Resources
  • Duration: Full Time Permanent
Company Overview

BTNX Inc. (BTNX) is a biotechnology company and a world leader in rapid, point-of-care diagnostics. We specialize in innovation, research, development and manufacturing of advanced in-vitro diagnostic (IVD) tests for laboratories, clinics, hospitals and physician offices. Headquartered in Markham, ON, BTNX’s core business operations are within Canada & USA, with international sales spanning dozens of countries around the globe.

Role Overview

We are looking for an HR Manager who will oversee all payroll, benefits, hiring and administrative activities for our businesses. We are seeking a well-organized individual with prior work experience working in a corporate HR environment who is eager and capable of putting in place infrastructure to support our staff as we grow as a business. This role requires a resourceful candidate who will lead activities such as: payroll, benefits management, recruitment, health & safety activities, staff retention & performance program design, and more. This position offers the candidate a holistic view of the business, with direct participation in key decisions with senior management in how to support our organizational goals. This role will be the lead point of contact for personnel-related enquiries. A successful candidate will be someone with business acumen, detail oriented, organized, strong interpersonal skills, in addition to having prior experience within corporate HR environments which they can draw from.

Required Skills & Qualifications
  • Experience driving HR function, coaching teams and stakeholders and directly developing organizational talent
  • In depth knowledge of employment labour laws and HR best practices
  • Detail orientated, self-starter
  • Superior communication skills both written and verbal, technical skills and business acumen
  • Excellent organizational and interpersonal skills
  • Minimum 5-years professional experience in corporate HR role
  • Analytical skills and attention to detail
  • Ability to organize and motivate remote workforce
  • Minimum: B. Comm or comparable
  • Strongly Preferred: MBA, CHRL/CHRE designation
Application and Details

We are a company that values dedication, resourcefulness and results. We foster entrepreneurial spirit in all our talent. If this is something that speaks to you, please provide your CV and cover letter today to careers@btnx.com!

Job Details
  • Position: Warehouse Clerk
  • Function: Operations
  • Duration: Full Time
Company Overview

BTNX Inc. (BTNX) is a biotechnology company and a world leader in rapid, point-of-care diagnostics. We specialize in innovation, research, development and manufacturing of advanced in-vitro diagnostic (IVD) tests for laboratories, clinics, hospitals and physician offices. Headquartered in Markham, ON, BTNX’s core business operations are within Canada & USA, with international sales spanning dozens of countries around the globe.

Role Overview

As a fast-growing company headquartered in Markham, ON, BTNX is looking for a warehouse clerk to help with the increasing demand on our warehouse operations. We are looking for someone with experience within shipping/receiving, inventory management, order process management, import/export & domestic freight, and working within ERP systems. As the company is entering a phase of considerable investment and growth, we are seeking an individual who can keep up in a fast paced environment while maintaining a strong attention to detail ensuring orders are both accurate and sent out on time. The individual will process orders, accept deliveries and help keep the warehouse clean and well organized. The role will report into the Warehouse Manager.

Responsibilities
  • Receive and unload incoming shipments in an organized and orderly fashion
  • Pick, pack and ship customer orders with accuracy in a timely manner
  • Assist in inventory counts
  • Keep warehouse clean and organized
  • All other duties as assigned by the warehouse manager
Required Skills & Qualifications
  • Minimum High School Diploma; Preferred 1-3 years experience.
  • Ability to succeed in a fast-paced warehouse environment
  • Forklift License a strong asset; though not a strict requirement.
  • Proficiency in Microsoft Office Applications (Word, Excel and Outlook) and comfort in ERP environments
  • Solid decision making and problem-solving skills
  • Ability to lift or move heavy objects
  • Strong organizational skills and attention to detail
  • Excellent communication and time management skills
Application and Details

We are a company that values dedication, resourcefulness and results, and look to foster the entrepreneurial spirit in all our talent. If this is something that speaks to you, please provide your CV and cover letter today to careers@btnx.com!

Job Details
  • Position: Accounting Clerk
  • Function: Accounting
  • Duration: Full Time Permanent
Company Overview

BTNX Inc. (BTNX) is a biotechnology company and a world leader in rapid, point-of-care diagnostics. We specialize in innovation, research, development and manufacturing of advanced in-vitro diagnostic (IVD) tests for laboratories, clinics, hospitals and physician offices. Headquartered in Markham, ON, BTNX’s core business operations are within Canada & USA, with international sales spanning dozens of countries around the globe.

Role Overview

We are looking for an Accounting Clerk with prior work experience working on QuickBooks Online platform. This role requires a patient and resourceful candidate eager to offer accounting related support in areas of customer service, billing, payments, collections, inventory, payroll, sales tax filings and reporting. This position offers the candidate a holistic view of the business, with direct participation in key decisions with senior management. A successful candidate will be someone with business acumen, analytical skills and inquisitiveness, in addition to pursuing accounting/bookkeeping studies.

Required Skills & Qualifications
  • Oral & Written fluency in English
  • Professional experience using QuickBooks Online
  • Experience using Excel
  • Ability to organize and manage information utilizing OneNote
  • Strong analytical skills and attention to detail
  • Strong interpersonal communication skills
  • Resourcefulness & ability to multitask
  • Ability to cope with repetitive and time sensitive tasks
  • Minimum: Pursuing B. Comm or College Degree in accounting/bookkeeping
Application and Details

We are a company that values dedication, resourcefulness, and results, and look to foster the entrepreneurial spirit in all our talent. Tell us why you are a perfect candidate and why you want to work for BTNX Inc. by submitting your resume and cover letter to careers@btnx.com!